FAQs

Whether you're looking for information on our services, pricing, or qualifications, you'll find the answers you need here.

General Inquiries

What types of services does Mr-SAGE offer?

Mr-SAGE provides a wide array of maintenance solutions for both homes and businesses in Dubai. Our offerings include air conditioning maintenance, electrical services, plumbing, carpentry, painting, tiling, insulation, wallpaper installation, and glass & aluminum work.

Do you serve both residential and commercial clients?

Yes, we cater to various clients including homeowners, offices, retail spaces, villas, and commercial establishments in Dubai, offering customized maintenance solutions to meet diverse requirements.

How can I schedule a maintenance service with Mr-SAGE?

You can easily obtain a free quote or arrange a service by visiting our website, calling our team directly, or reaching out via WhatsApp for a quicker response.

Cost and Estimates

What are the charges for your services?

Our fees depend on the type of service, the scale of the project, and the materials required. We offer clear and competitive estimates following a complimentary site evaluation.

Can I get a free quote?

Absolutely! We provide free consultations and no-obligation estimates for all our services in Dubai.

Will there be any unexpected costs?

No, we prioritize transparency and ensure that our pricing is straightforward, with no surprise fees.

Guarantee & Quality Control

Is there a guarantee for your services?

Absolutely! We provide a guarantee on the majority of our services, with the length of coverage varying according to the specific service rendered.

What happens if there’s an issue after the service is completed?

Our priority is quality assurance. If any problems occur, we are dedicated to addressing them quickly, offering repairs during the warranty timeframe.

What type of materials do you utilize for your installations?

We utilize premium, durable materials obtained from reliable suppliers to ensure lasting results and customer satisfaction.

Appointment & Scheduling

What’s the process to schedule a service with Mr-SAGE?

You can easily book a service through our website, via WhatsApp, email, or by contacting on our phone number. We provide quick booking solutions with a variety of time options.

Is it possible to arrange services outside of normal business hours?

Yes, we can schedule appointments in the evenings and on weekends to accommodate your needs and the specific service type.

How quickly can I secure an appointment?

We strive to provide same-day or next-day service based on availability and urgency.

Service Locations

What parts of Dubai do you operate in?

Our services extend to all key regions of Dubai, such as Dubai Marina, Downtown Dubai, Jumeirah, Barsha, Business Bay, and others.

Are you able to service surrounding Emirates?

While our primary focus is on Dubai, we may consider special requests for projects in neighboring Emirates.

Customer Assistance & Communication

How can I get in touch with Mr-SAGE's customer support?

You can contact us through WhatsApp, phone calls, email, or by filling out the contact form on our website. We ensure prompt responses during our operating hours.

Will I receive updates on larger projects?

Absolutely! For larger projects, we assign a dedicated project manager who will keep you updated throughout the entire process.

Have more questions?

If you don't see the answer to your question, please don't hesitate to reach out to us directly. We're here to help, and we're always happy to answer any questions you may have.